RFRain Privacy Policy
RFRain LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
a. Information You Provide Voluntarily
You may browse our website without providing personal information.
However, when you create an account, log in, or place an order, we may collect personal
information, including but not limited to:
- Name
- Email address
- Account credentials
- Order and transaction details
This information is collected solely for business and operational purposes.
b. Automatically Collected Information
We use Lucky Orange, a third-party analytics provider, to collect certain non-personal
information automatically, including:
- Browser type and device information
- Pages visited and time spent
- Interaction and navigation data
This data is generally aggregated and anonymized and is used to improve website
functionality and user experience.
All such data collection is governed by Lucky Orange’s Privacy Policy and Terms.
2. How We Use Your Information
We use the information we collect strictly for legitimate business purposes, including:
- Processing orders and transactions
- Providing and maintaining our services
- Communicating with users regarding their accounts or orders
- Improving website performance and user experience
We do
not use your personal information for unrelated marketing or profiling purposes.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data
under the following legal bases:
- Performance of a contract (e.g., processing your order)
- Legitimate interests (e.g., improving our website)
- Compliance with legal obligations, where applicable
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your information only in the following limited circumstances:
- With service providers necessary to operate our business (e.g., payment
processors, hosting providers) - To comply with legal obligations, such as responding to lawful requests or
protecting our rights
All third-party service providers are expected to maintain the confidentiality and security of
your information.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or regulatory requirements
When no longer needed, information is securely deleted or anonymized.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to
protect your personal information.
However, no method of transmission over the Internet or electronic storage is completely
secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws,
including:
For California Residents (CCPA/CPRA)
- The right to know what personal information is collected
- The right to request deletion of personal information
- The right to correct inaccurate information
- The right to opt out of the sale of personal information (we do not sell personal
information)
For EEA/UK Residents (GDPR)
- The right to access your personal data
- The right to correct or delete your data
- The right to restrict or object to processing
- The right to data portability
To exercise your rights, contact us using the details below.
8. Cookies and Tracking
We do not use cookies for advertising or profiling. Any tracking conducted via Lucky Orange is used solely for analytics and website improvement purposes and is subject to their policies.
9. Third-Party Services
Our website may rely on third-party services (such as Lucky Orange) for analytics and functionality. These third parties operate under their own privacy policies, and we encourage you to review them.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Information
If you have any questions about this Privacy Policy or your data, you may contact us at:
RFRain LLC
2063 Main St Suite 100B
Sarasota, FL 34237
United States